Operational insights into your Lync/Skype for Business infrastructure

For real-time communications platforms, it is critical that your entire infrastructure is operating smoothly at all times. UC Commander's monitoring console helps administrators see how the overall Lync/Skype for Business infrastructure is performing in real-time. Using Microsoft's Key Health Indicator metrics (KHI), UC Commander can quickly display and correlate the "what, where, when" and most importantly, the "why" of hardware related problems that can impact your users Skype for Business experience.

Operations: KHI

Lync and Skype for Business E911 emergency alerting and reporting

Important: Operations: E911 Alert is now end of life and not available for sale.

Enabling users to call for emergency assistance is a critical part of any organisations communications systems. Users expect to be able to pick up a phone and call emergency services for help regardless of where they are or what phone system they use. It’s also critical that phone system operators and security staff are alerted of emergencies as well.

Microsoft Lync and Skype for Business provide support for the E911 standard emergency calls, and enables alerts to be sent as an IM to configured operators. Operations: E911 Alert extends those capabilities by providing improved alerting to operators and security staff that need to be notified as quickly as possible when an emergency call is made.

Operations: E911 Alert

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